If you do not receive a confirmation email within a few minutes of sending us the email, please check your junk, spam or Bulk E-mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Junk, which will allow future messages to get through.
Please do not hesitate to contact us by phone if you do not receive a confirmation email.
Please keep in mind that taxies can only do drop off and no pickups at the Cozumel airport. The authorized airport shuttle van charges $12usd per person to the condos in the north shore. We can reserve this for you so you avoid standing in line at the counter.
Time Share Annoyance Alert:
When you exit Customs in Cozumel, someone will most likely approach you and ask for your destination, or if you need help with ground transportation. These people are actually timeshare salesmen. Unless you want to go see a timeshare presentation, don’t go with them; just go directly to the shuttle van counter for ground transportation. If we have reserved the shuttle van for you, just walk outside of the airport and there will be a Caribbean Tours representative with a sign with your name on it.
